Featured Case Studies

The following case studies offer a glimpse into the art and science of my approach to creative direction, showcasing brand and digital transformations, product launches, and strategic marketing for venture-backed startups, marketing agencies, and global Fortune 500 companies.

Throughout my career, I’ve combined deep expertise in psychology, analytics, and digital channels to deliver targeted creative that does much more than beat benchmarks. The results, though, are only half the story:

These projects also reflect more than a decade of experience building and mentoring high-performing multidisciplinary teams, from performance analysts and UI/UX designers, to full-stack developers and project managers. Helping team members find their creative spark and ‘superpowers’ is something I’m deeply passionate about.

Brand Strategy & Design for an emerging wellness technology

Creative, art, photo, and video direction for Brilli Wellness Lighting, a $90M venture-backed pioneer in scientifically proven circadian technology that achieved:

  • Retail and e-commerce partnerships with Target and Home Depot

  • Media coverage from Fast Company, Forbes, People Magazine, and more

  • $24M record annual revenue (2021)

A smartphone with the ADA Members Insurance Plans website visible, showing a green banner with white text about high quality coverage and dedicated ADA members, partially in a blue and white striped shirt pocket.

Full-funnel Digital strategy, tailored for dentists

Full-funnel digital strategy and creative execution for Protective Life’s ADA Members Insurance Plans (AMIP), comprehensive coverage for dentists, endorsed by the American Dental Association.

As Digital and Strategic Account lead, my team and I delivered:

  • 60% YoY increase in website visits

  • 40% increase in SERP visibility

  • 71% increase in leads

  • 29.26% average email open rate

modern Growth strategy for a legacy marketing agency

Digital transformation of the 47-year-old marketing agency’s website and email marketing, search, and lead strategy that resulted in:

  • 125% more leads in the first year of launch (2025)

  • 40% increase in digital share of voice, delivered via next-generation search enhancements (SEO and AEO/AIO)

  • Better-than-benchmark email open rates that averaged 15% and click-through rates that averaged 4%.

Smartphone with product images and description for 'Charge Up Lights' on the screen, surrounded by boxes of 'Charge Up' LED light bulbs and loose LED bulbs on a light blue background.

Email Strategy & Design for healthy home lighting

Full-funnel lifecycle email strategy and creative execution for a $90M venture-backed startup, including the brand's first promotional campaigns, that turned the channel into a primary driver for customer engagement and retention, delivering:

  • Average 20% email open rates across all campaigns

  • Delivered the brand’s highest day of sales since launch (Black Friday Cyber Monday email campaign)

  • Reduced CAC (customer acquisition costs)

A fresh take on digital strategy for a sustainable cat litter brand

Digital strategy and creative direction, including a comprehensive website redesign and annual email marketing plan for Naturally Fresh, a walnut-based cat litter brand that helped to deliver:

  • 1,820% increase in email subscribers YoY (2024 - 2025)

  • 16% average email open rate (2024)

  • 12% increase in web engagement YoY (2024 - 2025)

Promotional image showing a PlayStation 5 controller and a PlayStation Visa gift card, with text about earning reward points on PlayStation purchases.

Sony Playstation & Visa

Landing page strategy and design direction for Sony PlayStation’s Visa card program that bridged the gap between gamer behavior and credit card reward structures to deliver:

  • Millions of impressions and significant YoY growth in cardholder acquisitions

  • 100% alignment with Sony PlayStation’s brand, core customer demographic, and financial compliance guidelines

  • Editor rating of 4.7/5 on WalletHub

brand strategy that shaped a first-of-its-kind smart home app

Brand strategy, including identity, naming, and mobile app product management for groundbreaking anti-microbial, antiviral LED home lighting technology. These initiatives helped to secure the new brand:

  • Nationwide retail and e-commerce distribution at Home Depot and Lowe’s

  • Clean House Product Award by Better Homes & Gardens (2021)

Three colorful sofas and a blue wooden table placed against a brown wall. The sofa in the middle is yellow, the one on the left is teal, and the table on the right has two small drawers. A progress bar at the bottom indicates 75% purchased.

Animation & Email Strategy for Wayfair’s Modern Lifestyle Brand

Animation, social media, email, and digital advertising creative direction, including A/B testing framework and strategic performance insights, for Wayfair’s modern lifestyle brand that:

  • Established a repeatable, efficient approach to animation for e-commerce, email, paid, and organic social channels

  • Boosted engagement across email, web, mobile app, and social channels

  • Increased customer awareness of key brand initiatives and product sales

reshaping brand equity for a legacy architectural firm

To invigorate and elevate the brand presence of Troyer Group, a premier architectural firm with over 50 years in business, I led a comprehensive digital transformation encompassing an end-to-end website redesign with updated information architecture, search and content strategy.

With a sophisticated digital-first approach and a talented team of designers, copywriters, and developers, we built a lead-generation engine that significantly expanded their market reach and brand loyalty, effectively moving customers from discovery to conversion:

  • 233% increase in leads year-over-year

  • 19% lift in organic search traffic YoY

  • 27% boost in overall website engagement YoY (2024 - 2025)

A woman lying in bed with an eye mask and making a peace sign with her fingers while smiling. There is a teddy bear next to her and pink and white bedding.

Influencer partnerships that increased brand equity and ROI

Social media and influencer strategy that positioned a revolutionary wellness brand as a home and healthy-lifestyle essential for Millennials, new moms, and biohackers, and delivered:

  • 3.45% average engagement rate on Instagram (2020-2021)

  • Strategic collaboration and vendor management with Nike Communications, a premier influencer agency

  • Increased ROI by negotiating extended image usage rights at lower rates than typical lifestyle photography

Email Content Strategy that protected profits

Strategic insights- and testing-informed shift of email strategy for Joss & Main, Wayfair’s premier lifestyle brand, that:

  • Increased customer engagement across email and social channels

  • Established a non-promotional content strategy that protected profit margins and reduced potential unsubscribes

  • Identified a new email audience segment for personalization

Packaging for a Victorian style floor lamp with a bronze finish, showing a sample image of the lamp in a room with a yellow chair and a framed picture on the wall.

“Phygital” packaging design that connected physical and digital shopping experiences

Packaging redesign direction that elevated Walmart's Better Homes & Gardens and Mainstays lighting collections by connecting the in-store UX with e-commerce. Through innovative packaging modifications — adding QR codes that drove shoppers to strategic landing pages and "zoomed-in" detail images — the team and I delivered:

  • Improved customer experience and engagement, both in-store and online

  • Increased product sales, both in-store and online

  • Unlocked new digital advertising opportunities through QR-code-based landing pages and retargeting campaigns

  • Pioneered new packaging design templates and tactics for other Walmart brands and products

Brand experience

Aetna Insurance logo
Perigold logo in black and white.
First Student logo in black and white with a circular emblem and bold text.
PayPal logo in white text on black background
Wayfair logo in white text with a geometric icon to the left on a transparent background
Birch Lane logo in black and white with the name 'Birchlin' in a stylized font and an underline underneath the word.
Logo of Tri State Capital with stylized building and rooftop
Text that reads 'Crabtree & Evelyn London' in white on a black background.
Vertex logo with a triangle above and a rectangle below, featuring the tagline "The Science of Possibility".